Account information — your name, email address, and password when you create an account

Phone number — we ask for a phone number when you sign up for the beta or create an account. We use it to contact you about your account and the beta (for example, to let you know you have been approved or to help you get set up). It is also shown to the owners, co-owners, field managers and office staff of outfits you belong to, so they can reach you. You can hide it in Settings → Account. Other members of an outfit see it only if you turn on “Show my number to everyone on the ranch” in Settings → Messages. We do not sell it or share it for anyone's marketing.

Permission to contact you — when you sign up you can tick a box saying it is OK for Korale to contact you by phone or text about your approval. We keep that choice and the time you made it, so we know whether you are happy to get a call or text. You can change your mind at any time by emailing admin@getkorale.com.

Crew list — if you are on an outfit's crew list, your name, role and email as entered on that list (by you, by an owner or manager, or from your invite) are visible to the other members of that outfit so they can reach you. The phone number on that list (typed by an owner or manager, or copied from your account phone number when you join, unless you have hidden it) is visible only to the outfit's owners, co-owners, field managers and office staff, unless you turn on “Show my number to everyone on the ranch”.

Ranch and operation details — ranch names, locations, pasture layouts, and outfit structure

Animal records — tag numbers, breeds, health history, weight logs, treatment records, calving history, photos, and any other information you enter about your livestock

Financial records — income and expense transactions you enter for your operation

Task and crew information — tasks you create, crew members you invite, and notes you record

Quick Notes — field notes, observations, and reminders you capture through the app

Communications — feedback, support requests, or messages you send to us

Device information — device type, operating system, and app version

Usage data — which features you use and how often, to help us improve the app

Location data — GPS coordinates when you use location-based features such as ranch geocoding or field checks. We only collect location data when the app is actively in use and you have granted permission.

Log data — error reports, crash logs, and performance data to help us fix problems

We do not collect, store, or sell your payment card information. Korale is free during the beta. Before any paid plan starts we will name the payment processor here and give at least 30 days' notice.

We do not collect biometric data

We do not track you across other websites or apps

We do not sell your data to third parties. Ever.

Provide, operate, and maintain the Korale platform

Process and display your ranch records, animal data, and financial information

Power AI features — your ranch data is used as context when you interact with Korale Assistant (an AI ranch assistant) to generate summaries, recommendations, and insights

Send notifications and alerts relevant to your operation

Respond to your support requests and feedback

Contact you by phone, text message, or email about your account and the beta

Show your phone number to the owners, co-owners, field managers and office staff of outfits you belong to (unless you hide it in Settings → Account), and to the other members only if you choose to, and crew list names, roles and emails to the other members of the same outfit, so people can reach each other.

Improve the app and develop new features

Comply with legal obligations

AI-generated summaries, health alerts, breeding recommendations, and other outputs are informational only. They are not a substitute for professional veterinary advice, financial counsel, or any other professional service.

Always consult a licensed veterinarian for animal health decisions.

Korale is not responsible for decisions made based on AI-generated content.

Database and infrastructure — Supabase, Inc. (United States). Your data is stored on servers located in the United States.

Website analytics — our website (getkorale.com) uses Vercel Web Analytics, which is cookieless and counts aggregated page views and referring sites only, with no personal identifiers.

AI services — third-party large language model API provider. Data shared is limited to what is needed to respond to your specific request.

Payment processing — none during the beta. Before any paid plan starts we will name the payment processor here and give at least 30 days' notice.

We never sell your personal information or ranch data to advertisers, data brokers, or any third party

We never share your data with competitors

We never use your ranch records for any purpose other than providing you with the Korale service

Encryption in transit (HTTPS/TLS) for all data moving between your device and our servers

Encrypted storage for sensitive data at rest

Role-based access controls so crew members only see what their role permits

Secure authentication with hashed passwords

Your personal information and ranch records will be deleted within 30 days

Anonymized, aggregated data that cannot identify you may be retained for analytical purposes

We may retain information for longer periods if required by law or for legitimate business purposes such as dispute resolution

Access — you can view your ranch data and account information within the app at any time

Correction — you can update or correct your information through the app settings

Deletion — you can request deletion of your account and all associated data by contacting admin@getkorale.com

Export — you can request a copy of your data in a portable format by contacting admin@getkorale.com

Opt-out of communications — you can opt out of non-essential communications through your notification settings

A parent or legal guardian must contact us at admin@getkorale.com to initiate the consent process

The parent or guardian must provide verifiable consent before the minor's account is created

The parent or guardian remains responsible for the minor's use of the platform

Parents or guardians may request access to, correction of, or deletion of their child's account information at any time

Post the updated policy at getkorale.com/legal?tab=privacy with a new effective date

Notify you by email at least 30 days before material changes take effect

For significant changes, require your acknowledgment before you continue using the app